Payments and billing

The price

Bookable is free for 7 days. After that it is £14.99 a month, with no contract and no charge per booking. Some businesses are on a different plan, for example an early supporter price. Your plan and price are always shown on the Plan page inside the app.

How you pay

• Payments are made by bank transfer. The bank details are shown on your Plan page and we message you before your trial ends.
• When your payment arrives we record it by hand against your account, so it can take up to a day to appear. Each payment covers the month you paid for.
• We do not take card payments yet, and we never ask for card details or passwords by message.

What we store about payments

The amount, the date and the method (for example bank transfer). We do not store your bank or card details. Payment records are kept for up to 6 years for accounting and tax, as required by law.

If a payment is late

We will message you first. Nothing is deleted without warning, and you can ask us any time to stop the plan instead. If a month is missed, your account may be paused until the payment is made.

Cancelling and refunds

• Cancel any time by emailing us or deleting your account. You keep access until the end of the month you have paid for.
• You will not be charged for the next month after you cancel.
• If you think you were charged by mistake, tell us and we will put it right.

Receipts

We can send a receipt for any payment on request. Email websitebuilds01@gmail.com.

See also the terms of use and the privacy policy.

Common questions